Cookies Policy

What cookies are and why we use them

A cookie is a small text file that a website asks your browser to store on your device. It usually holds a short identifier and, sometimes, a few settings. When you return, your browser sends that file back to us, which lets us recognise the device, keep your session going and remember choices you have already made. Cookies are not programmes and cannot carry viruses.

We also use technologies that work in much the same way: tags and pixels inside pages and e-mails, local storage in your browser, and equivalent tools on our mobile pages. Where this policy says cookies, it covers all of them.

We use cookies for a limited set of purposes:

• Keeping your session secure and signed in as you move between pages, the cashier and the games lobby.
• Remembering settings such as language, display preferences and whether you have already answered the cookie notice.
• Measuring how our pages perform, so that slow steps and errors can be found and fixed.
• Supporting our safer gambling tools, so that the limits shown in your account apply consistently across the site.
• Understanding which of our own campaigns brought players to the site and how often a message has been shown.

Strictly necessary cookies are set because the site cannot be run securely without them. Every other category is set only after you give consent in the cookie notice, and you can change or withdraw that consent at any time. We hold a gaming licence and verify the accounts we open, so some cookies also help us meet those obligations and guard against fraud.

The categories of cookies we use

We group cookies by what they do rather than by who places them. Some are set by us, and some by the service providers who help us host the site, deliver games and measure performance on our behalf.

Strictly necessary

These make the site work and keep it safe. Without them you could not sign in, move money in the cashier or complete a verification step. They cannot be switched off from within our site, and we do not use them to build a profile of you.

• Holding your sign-in session and protecting forms against misuse.
• Balancing traffic so pages and games load for everyone.

Performance and analytics

These tell us how the site is being used, in aggregate. We look at which pages are opened, how long they take to load and where a journey is abandoned, so that we can repair faults and simplify the steps that cause trouble.

• Counting visits to a page and recording script errors.
• Comparing two layouts of the same page to see which is clearer.

Functionality

These remember the choices you make so you do not have to repeat them. They are not essential, but turning them off means the site will feel less settled from one visit to the next.

• Storing your language and display preferences.
• Keeping a game in your recently played list or a page in your favourites.

Marketing

These help us decide which of our own messages to show you, and how often, and they record whether a message led to a visit. We do not set them unless you consent, and we do not use them to show gambling messages to anyone who has asked us to stop or who has self-excluded.

• Capping how many times a promotional banner appears.
• Recording that a visit followed one of our own campaigns.

How to manage cookies

You decide what happens with every category except strictly necessary cookies, and you can change your mind as often as you like without any effect on your account or your balance.

In the cookie notice on our site

The notice appears the first time you visit. You can accept everything, keep only what is strictly necessary, or choose category by category. Your choice is saved for the browser and device you are using, so the notice may appear again on another device or after you clear your browsing data. You can reopen it from the cookie settings control in the site footer at any time.

In your browser

Browsers carry their own controls, usually grouped under privacy or security settings. From there you can normally:

• See the cookies already stored and delete some or all of them.
• Block new cookies for every site, or for ours alone.
• Allow cookies set by the site you are on while blocking third-party ones.
• Clear cookies automatically each time you close the browser.

The wording differs between browsers and between versions, so the help pages built into the browser you use are the most reliable guide. On a phone or tablet, these options sit in the browser's own settings rather than on the page.

What happens if you block or delete cookies

If you block strictly necessary cookies in your browser, parts of the site will stop working. In practice you should expect some or all of the following:

• Sign-in fails, or you are signed out when you move to another page.
• Deposits, withdrawals and verification steps break off part way through.
• Preferences and confirmations are not remembered between visits.
• Games do not load, or do not pick up where you left off.

Switching off performance, functionality or marketing cookies has a smaller effect. The site still works, but we have less information to find faults with, you may need to set your preferences again each time, and the messages you see will be less relevant.

Changes to this policy and how to reach us

We update this policy when the cookies we use, or our reasons for using them, change. The current version is always published on this page, and we will ask for your consent again where the law requires it, so it is worth looking over from time to time.

If you have a question about cookies, need help changing your settings, or want to know more about how the information collected is handled, write to us at support@casino-greatslots.co.uk or use the live chat on the site. Telling us which browser and device you are using helps us give you accurate steps.

If gambling has stopped being enjoyable, free and confidential support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline, and you can set a deposit limit, take a time-out or self-exclude from within your account at any time.